FAQ
How long does shipping take?
Most orders ship within 2-3 business days. Delivery times vary by location.
Do you offer free shipping?
Yes, free shipping is available on orders over R200.
Can I return an item?
We accept returns within 30 days of delivery for unused items in original packaging.
Are your products cat-safe?
We design with safety in mind, using pet-friendly materials and tested construction.
How do I contact support?
Email us at hello@pawsandfluffy.com and we’ll help right away.